Roobet Help

Help Center

Find answers to your questions and get the support you need

Account & Registration

Account creation, verification, and management

Deposits & Withdrawals

Cryptocurrency transactions and payment methods

Games & Betting

Game rules, betting limits, and gameplay

Bonuses & Promotions

Welcome bonuses, promotions, and VIP rewards

Account & Registration

How do I create an account?

Creating an account is simple! Click the 'Sign Up' button, enter your email and create a secure password. You'll receive a verification email to activate your account.

What documents do I need for verification?

For account verification, you'll need a government-issued ID (passport, driver's license) and a proof of address (utility bill, bank statement) dated within the last 3 months.

How do I reset my password?

Click 'Forgot Password' on the login page, enter your email address, and follow the instructions in the reset email we'll send you.

Deposits & Withdrawals

What cryptocurrencies do you accept?

We accept Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), and 15+ other cryptocurrencies. Check our deposits page for the full list.

How long do withdrawals take?

Most cryptocurrency withdrawals are processed instantly. In rare cases, it may take up to 24 hours for processing.

Are there any fees for deposits or withdrawals?

Roobet doesn't charge fees for deposits or withdrawals. However, network fees may apply depending on the cryptocurrency used.

Games & Betting

Are your games provably fair?

Yes! All our games use provably fair technology. You can verify the fairness of each game round using our verification tools.

What are the betting limits?

Betting limits vary by game. Slots typically start from 0.00000001 BTC, while table games may have higher minimums. Check each game for specific limits.

Can I play for free?

Yes! Many of our games offer demo modes where you can play with virtual credits to learn the rules before betting real money.

Bonuses & Promotions

How do I claim my welcome bonus?

Your welcome bonus is automatically credited after your first deposit. Make sure to read the terms and conditions for wagering requirements.

What are wagering requirements?

Wagering requirements specify how many times you must bet your bonus amount before you can withdraw winnings. Requirements vary by promotion.

How does the VIP program work?

Our VIP program has multiple tiers based on your activity. Higher tiers unlock exclusive bonuses, personal account managers, and special perks.

Still need help?

Our support team is here to assist you 24/7