Privacy Policy

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

Secure Data

Your data is encrypted and protected with bank-level security

Transparent

We're clear about what data we collect and how we use it

Your Control

You have control over your data and privacy settings

1. Introduction

This Privacy Policy describes how Roobet ("we," "us," or "our") collects, uses, and protects your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal data. This policy applies to all users of our platform and services.

2. Information We Collect

We collect information in several ways:

Information You Provide

  • Account registration information (email, username, password)
  • Identity verification documents
  • Communication with customer support
  • Survey responses and feedback

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Usage patterns and preferences
  • Transaction history and game activity
3. How We Use Your Information

We use your information for the following purposes:

  • Provide and improve our services
  • Process transactions and manage your account
  • Verify your identity and comply with legal obligations
  • Communicate with you about your account and our services
  • Detect and prevent fraud, abuse, and security threats
  • Personalize your gaming experience
  • Conduct research and analytics to improve our platform
4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • When required by law or legal process
  • To comply with regulatory requirements
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or merger
5. Data Security

We implement comprehensive security measures to protect your personal information:

  • 256-bit SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Multi-factor authentication options
  • Regular security audits and penetration testing
  • Employee training on data protection practices
  • Incident response procedures for security breaches
6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal data (subject to legal requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing in certain circumstances
7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Security cookies to protect against fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure for regulatory compliance. You may request earlier deletion of certain data, subject to legal and regulatory requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your data, please contact us.